facebook

Job details

Location
Macquarie Park
Salary
AU$30.00 - AU$32.00 per hour + Super
Job Type
Contract
Ref
38437
Contact
Kate Toohill
Posted
over 1 year ago

Job details

Location
Macquarie Park
Salary
AU$30.00 - AU$32.00 per hour + Super
Job Type
Contract
Ref
38437
Contact
Kate Toohill
Posted
over 1 year ago

Benefits

  • Be a part of a global medical device organisation

  • Located in Macquarie Park 2113

  • 4-month contract with potential to extend

  • $30-$32 per hour

About the company

Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.

About the opportunity

Be part of a strong, motivated, and driven Customer Service team. In your new customer service role, you will work closely with your team to process orders through to invoice for key accounts and provide support to cross functional teams. Be genuinely committed to patient and customer satisfaction of a market leading range of innovative medical devices & consumables to medical professionals.

Duties

  • Provide a high level of Customer Service

  • Order fulfillment using SAP

  • Managing customer expectations and investigation of orders

  • Support sales representatives

  • Ensure complaints are resolved quickly and expertly, and escalated when required

  • Handling of exchanges and returns

  • Reporting on fulfilment and stock availability for customers and commercial teams

  • Product knowledge

  • Maintaining relationships with customers

Skills and Experience

  • Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation

  • SAP knowledge and experience desirable

  • Strong attention to detail and multi-tasking ability

  • Excel experience desirable

  • Experience in a call environment

  • Strong logistical understanding

  • Good communication skills

  • Ability to problem solving

Culture

Fantastic team leadership, with low turnover in staff.

How to Apply

Click apply or contact Kate Toohill, Recruitment Consultant on 02 8877 8735 for a confidential discussion

About us

Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

Similar jobs

about 12 hours ago

Customer Service

Customer Service & Logistics Represen...

  • Toongabbie
  • $70000 - $75000 per annum, Benefits: Finishing bonus

Benefits Leading Pharmaceutical organisation with a large global presence.Recognised as an award-winning employer of choice with an employee recognition program.Parking on site - Toongabbie location in a fantastic office campus.Supportive team, ongoing training, and development.Permanent full time position.Competitive sal...

7 days ago

Customer Service

Customer Service Representative Support

  • Wetherill Park
  • Competitive

Benefits Be a part of a proudly Australasian owned healthcare company.Located in Wetherill Park, 21644-month contract with potential to extend $30-$32 per hour  About the company  Our client is the largest Medical, Consumable and Pharmaceutical product distributor in Australasia. They manage an extensive ...

about 19 hours ago

Customer Service

Dedicated Principle Agent

  • Pemulwuy
  • $38 per hour, Benefits: + Super

Benefits  Office is located in Pemulwuy, 21456 month temporary contract to move to permanent.$65,000 - $68,000 + SuperExceptional training provided. About the company A 3PL & 4PL Healthcare distribution provider, servicing over 60 principles across Pharmaceutical & Medical Devices.Offering warehou...