Customer Service Representative

Benefits

• Reputable medical device organisation
• Permanent and secure role
• Collaborative, and high performing culture
• $57,000-$60,000 + super + health insurance
• Wellness programs
• Alexandria 2015 location
• Shuttle bus from Central

About the company

Be part of a reputable medical device company operating specialising in the production of audiology equipment in Australia. Our client looks to provide effective treatments through an innovative and forwarded thinking culture. They aim to provide the best level of service possible to enhance the quality of life to patients all over the world.

About the opportunity

Become an integral member of a strong, motivated, and driven Customer Service team. In your new customer service role, you will work closely with your team to process orders through to invoice for key accounts and provide support to cross functional teams. Provide support to a market leading range of innovative medical devices & consumables to medical professionals. Be genuinely committed to patient and customer satisfaction of a market leading range of innovative medical devices & consumables to medical professionals.

Duties

• Processing customer orders
• Liaise with manufacturing and freight for tracking of orders
• Handling of exchanges and returns
• Reporting on fulfilment and stock availability for customers and commercial teams
• Data entry
• Product knowledge
• Maintaining relationships with customers

Skills and Experience

• Customer service experience in the Medical Device or Pharmaceutical industry preferred
• Experience in a call environment
• Good communication skills
• High attention to detail
• Ability to problem solving

Culture

Team is engaging and hard working - fantastic team and organisation to be a part of.

How to Apply

Click apply or contact Kate Toohill, Sourcing Consultant on 02 8877 8735 for a confidential discussion.

About us

Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com