Benefits

• Be a part of a global medical device organisation
• Located in Murarrie 4172
• 6-month contract with potential to extend
• $30-$32 per hour

About the company

Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.

About the opportunity

Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices & consumables to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.

Duties

• Provide a high level of Customer Service
• Order fulfilment using SAP
• Managing customer expectations and investigation of orders
• Support field personnel
• Ensure complaints are resolved quickly and expertly, and escalated when required

Skills and Experience

• Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation
• SAP knowledge and experience is highly desirable but not essential
• Strong attention to detail and multi-tasking ability
• Excel experience desirable
• Experience answering large volume of inbound calls

Culture

Fantastic team leadership, with low turnover in staff.

How to Apply

Click apply or contact Kate Toohill, Sourcing Consultant on 02 8877 8735 for a confidential discussion.