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Job details

Location
Chipping Norton, Liverpool, New South Wales
Salary
Up to AU$55000 per annum + Super
Job Type
Full Time
Ref
37048
Contact
Rebecca Lloyd
Contact email
Email Rebecca
Contact phone
+61 2 88778734
Posted
about 1 month ago

Job details

Location
Chipping Norton, Liverpool, New South Wales
Salary
Up to AU$55000 per annum + Super
Job Type
Full Time
Ref
37048
Contact
Rebecca Lloyd
Contact email
Email Rebecca
Contact phone
+61 2 88778734
Posted
about 1 month ago

Benefits

  • Employee recognition program
  • Training and development provided
  • Great working environment and culture
  • Permanent and secure role

About the company
You will be joining a global optical lens manufacturing company, situated in Chipping Norton, 2170. An innovative and forwarded thinking culture, the company provides solutions to enhancing sight for customers. Our client looks to provide world class lenses at the best level of service possible.


About the opportunity
Become an integral piece of a strong, motivated, and driven Customer Service team. Be genuinely committed to customer satisfaction and you will grow and advance your career. In your new customer service role you will report directly to the customer service manager, you will be joining an established Customer Service team of 6. You will be required to have high attention to detail and great communication skills. Previous optical experience is desirable in an order processing role or retail environment.

Responsibilities

  • Data entry and processing orders
  • Talk directly with optometrists and optical dispensers
  • Assist customers with product enquires and tracking orders
  • Product knowledge
  • Prepare credits and returns
  • Maintaining relationships with customers
  • Communicating with production and dispatch

Skills and Experience

  • Optical dispensing knowledge is highly desirable
  • Experience in a technical industry with a high level of SKU's
  • At least two years in a Customer Service Representative role in the Optical, Pharmaceutical or Medical industry
  • High attention to detail
  • Ability to problem solving

Culture

Team is engaging and hard working - fantastic team and organisation to be a part of.

Click apply or contact Kate Toohill, Sourcing Consultant on 02 8877 8735 for a confidential discussion

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