About the company Join a rapidly growing medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome.
About the opportunity Manage a strong, motivated and driven Customer Service team. Supervise, nurture and develop key skills of the team to achieve results and support patients. Provide support to a market leading range of innovative devices to everyday people. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.
Motivating the team to provide high level customer service
Manage workflow and delegate tasks to ensure productivity and KPI's are achieved
Maintain relationship with large team across Australia
Managing customer expectations and investigation of orders
Ensure complaints are resolved quickly and expertly, and escalated when required
Skills and Experience
Previous experience in Customer Service in a Medical Device, Pharmaceutical or Healthcare organisation
SAP experience is desirable
Strong attention to detail and multi-tasking ability
Strong communication skills
Proven problem solver
Culture Fantastic team leadership, with low turnover in staff. Team is engaging and hard working - fantastic team and organisation to be a part of.
How to Apply Click apply or contact Kate Toohill, Recruitment Consultant on 02 8877 8735/0488 808 684 for a confidential discussion.
About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com
Benefits Global medical device companyPart-Time, Permanent Role - 3 days per week - 7am -1.45pm$75,000-$80,000+super (based on a full time basis)Liaising between multiple internal and external stakeholdersParking on-siteHybrid working model - Office located in Belrose 2085 About the company...
BenefitsAn international Medical device global hearing organisation who manufactures locally.Work within a fast growing business, where progression opportunities exist.Supportive leadership creating a positive working environment, great team culture.Located in Macquarie Park 2113. About the company ...
BenefitsGlobal medical device companyDynamic position with opportunities to advance skillsParking on-site available6 month Fixed term contract - ending March 2024$65,000 + super About the company Work for a global medical device company operating offering a unique range of medical aesthetic devic...
Benefits Be a part of a global medical device organisation Permanent role opportunity located in the heart of Lane Cove $70,000 + super + bonus Parking on-site Employee rewards program WFH one day per week after probation About the company Work for a global medical device company operating ...
Benefits Join an established and mature Australian medical Device company promising strong growthSmithfield 2164 location, parking on sitePermanent full time position, gull time in office$65,000 - $68,000 + Super About the company Established over 30 years ago, this company is not only the...