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Life Sciences

Jobs in Life Sciences.

Customer Service,Manufacturing and Production

Customer Service Specialist

  • Frenchs Forest
  • $75000 - $76000 per annum

Permanent customer service role with a leading biotechnology company, circa $75,000 + super, based in Frenchs Forest 2086 with on-site parking, wellness benefits and great team culture. Benefits Permanent role with a well-established biotechnology healthcare company Circa $75,000 + superannuation (depending on experience) On-site parking with a bus stop directly outside the office Well-being & lifestyle perks – on-site massages, reduced gym membership, monthly team lunches Supportive environment with opportunities to grow your career in healthcare About the company Our client is a well-established healthcare organisation specialising in biotechnology solutions that support patient surgeries. Partnering with hospitals and clinical teams across Australia, they are committed to delivering exceptional service and improving patient outcomes. About the role As a Customer Service Representative, you will report to the Customer Service Manager and join a collaborative team of eight customer service professionals. You’ll play a key role in managing time-critical orders, supporting consignment stock, and providing high-quality service to hospitals, customers and clinical partners. This role suits someone who thrives in a fast-paced environment, enjoys problem solving and is genuinely committed to customer satisfaction. Key responsibilities Respond to inbound phone and email enquiries from hospitals, clinics and internal stakeholders Process time-critical orders accurately, including consignment stock and loan kits Liaise with cross-functional teams (warehouse, logistics, sales and clinical teams) to ensure on-time delivery Maintain strong, professional relationships with customers and clinical partners Proactively troubleshoot issues and provide solutions-focused support within required timeframes Skills & experience 2–4+ years experience in a customer service role within medical devices, biotechnology or FMCG Strong background in order fulfilment; experience with consignment stock or loan kits highly advantageous Confident using ERP systems – Oracle preferred (SAP, SAGE or JDE also well regarded) Solid Excel skills and ability to work with data accurately High attention to detail with the ability to multi-task and prioritise in a deadline-driven environment Proven problem-solving skills and a proactive, customer-first mindset Clear and concise verbal and written communication skills Culture You’ll be joining an engaged, hard-working and supportive team who put the patient’s best interests at the centre of every decision. The environment is collaborative, professional and growth-focused, offering the chance to develop your skills and progress your career in healthcare and biotechnology. How to apply To apply, please click Apply now or contact Jane Nichols, Recruitment Consultant on 02 8877 8714 for a confidential discussion.   About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

Scientific,Life Sciences

Pharmacovigilance Associate

  • Sydney
  • Competitive salary package

Benefits Hybrid flexibility – 2–3 days in Sydney office Supportive, collaborative team culture Work for a global pharmaceutical organisation   About the company This is a large, global pharmaceutical organisation with a strong presence across Asia-Pacific. They are renowned for their innovative medicines, cutting-edge research, and patient-focused approach.   About the opportunity Working as part of the Global Safety team, you’ll review and process safety data for prescription products, ensuring adherence to international pharmacovigilance standards. Based in Sydney, this hybrid role supports both local and regional case management activities. You’ll collaborate closely with a highly skilled safety leader and cross-functional partners, playing a critical role in protecting patient safety and maintaining compliance across multiple markets. If you come from a pharmacy background, this is an excellent opportunity to transition into the pharmaceutical industry and develop your career in drug safety. Duties Review, verify and process adverse event reports Assess reportability for local and regional regulators Conduct follow-up activities and ensure timely submissions Support reconciliation, audit readiness and compliance checks Liaise with colleagues to coordinate safety data flow Skills and Experience Pharmacy, life sciences or health science degree Experience in drug safety ideal but not essential - a strong interest in developing a career in this area Strong attention to detail and ability to manage safety documentation and data accurately Excellent communication skills and ability to work with cross functional team Full working rights in Australia required Culture Collaborative, multicultural, and fast-paced. A team that values accountability, inclusivity, and a sense of humour — no politics, just good people doing great work.   How to Apply Click apply or contact Gemma Staddon, Specialist Manager on gstaddon@hpgconnect.com for a confidential discussion.   About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com.