facebook

Life Sciences

Jobs in Life Sciences.

Customer Service,Scientific

Customer Service Representative

  • East Brisbane
  • $36 - $38 per annum, Benefits: flexible working hours

Benefits • Be a part of a global medical device and diagnostics organisation • Located in East Brisbane QLD 4169 • 6-month contract with possibility to extend • Part time hours 22.5 hours per week • $36 - $38 per hour + super About the company Work for a global diagnostics company operating across dynamic and rapidly changing market. Our client looks to provide effective treatments through an innovative and forwarded thinking culture. They aim to provide the best level of service possible to enhance the quality of life to patients all over the world. About the opportunity A part-time opportunity, you will be responsible for completing supply chain tasks with a large focus on order entry and processing as well as following up on order dispatch. Provide support to a market leading range of innovative diagnostic equipment to medical professionals with an ability to problem solve and work cohesively. Be genuinely committed to customer satisfaction and you will grow and advance your career. Duties • Provide a high level of Customer Service • Processing customer orders for domestic customers • Informing customers about order status, backorders, unexpected delays, part shipments and product issues • Handling inbound product enquiries, quotes, product returns and managing complaints • Analysing and resolving escalated customer issues • Liaising with transport companies including domestic couriers and freight forwarders • Data entry, credit and invoice management • Assisting the Sales and Marketing teams with stock management, customer order enquiries and maintaining the customer database Skills and Experience • Experience in order processing in a Medical Device, Pharmaceutical or FMCG organisation • A high degree of independence and interpersonal skills • Experience processing orders through a CRM system, ideally SAP S/4 Hanna • Attention to detail when dealing with complex customer orders • Experience with conflict resolution • Strong attention to detail and multi-tasking ability • Ability to build and maintain customer relationships Culture Fantastic team and company leadership, with low turnover in staff. How to Apply Click apply or contact Jane Nichols, Divisional Manager on 02 8877 8714 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

Customer Service,Sales

Inside Sales

  • Sydney
  • $80000 - $90000 per annum, Benefits: Incentive Scheme

Benefits: Global leader with a strong presence in the Australian market Own all strategic marketing initiatives Flexible & agile culture Top level cover family health insurance, Life Insurance Make your mark on the Australian healthcare landscape The Company This well-established business has achieved great success across the globe, disrupting the therapeutic area’s status quo and significantly impacting both HCPs and patients. Their technology is second to none and has revolutionised what is considered the new ‘normal practise’ for patients. Having built a strong and recognised brand in the Australian market, they continue to expand and invest locally to support their growth and development. The Role: This is an office-based Inside Sales position within the Sales team, available due to internal growth and development. Our client is seeking a self-motivated, energetic candidate with sales and healthcare experience to join their team. Working from the office, you will engage with key customers across Australia to build strong relationships, provide product information, and support the wider sales function in driving growth. Skills & Experience: To be successful in this role you will require the following: Previous experience or exposure within the healthcare industry, diabetes knowledge is advantageous Clinical experience or understanding of patient pathways would be highly regarded Some sales experience is preferred but not essential Strong communication and listening skills Excellent written and verbal communication skills A high achieving and highly motivated personality Excellent time management and organisation skills A friendly personality and attitude as well as the ability to take ownership of your role Experience or familiarity with Salesforce CRM system highly desirable How to Apply Click apply or contact Jane Nichols, Divisional Manager on 02 8877 8714 for a confidential discussion. About us About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.