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EP3 HPG Insights | The World Of Customer Service ft. Jane Nichols & Kate Toohill

We are thrilled to announce that our latest podcast episode is now live! In this exciting episode, we sat down with our Divisional Manager, Jane Nichols, and Recruitment Consultant, Kate Toohill, to discuss the fascinating world of customer service within the healthcare space.

Throughout the episode, we dive into a range of topics, including the daily responsibilities of a customer service representative, the essential characteristics needed to succeed in the role, and the career options available to those looking to pursue this path. We also share valuable insights on how to enter the industry as a student finishing university and provide tips on acing interviews. Lastly, we touch upon the future of customer service roles in the healthcare industry, making this episode an essential listen for anyone interested in this exciting and dynamic field.

Tune in now to gain a deeper understanding of the world of customer service in healthcare, and to gain valuable insights and advice from our seasoned experts, Jane Nichols and Kate Toohill. Don't miss out on this informative and engaging episode!