From Tele-health to Virtual care is the topic of discussion during GP20. COVID has certainly forced change in General Practice, particularly with regards tele-health. Previously in the domain of rural and remote medicine, telehealth has become common practice.
Data presented from the University of Queensland showed that in September 2020 there were:
16.7 million MBS consultations.
4.8 million (28.5%) of these were telehealth consultations
4.4 million (91.8%) were by phone and 388,000 (98.2%) by video.
The total number of telehealth consultations since COVID (March-September 2020) was 32.2 million
2021 – what’s next:
More GPs and practices will embrace technology and digitisation.
Virtual care is a step beyond tele-health. It involves using a range of digital tools to proactively assess the risk of illness; personalising health and wellness programs and linking patients to specialist call centres.
The pandemic has seen many consumers embracing tele-health, and General Practices will need to further adopt digital technologies to meet patient demands as they move towards a Virtual care model.
Thanks to Donna vonBlanckensee, Managing Director Hello Health Australia
For further discussion connect with a General Practice specialist at HPG:
Brayden Ball (02) 8877 8740 or firstname.lastname@example.org
Cocoa Lynch (02) 8877 8742 or email@example.com
Courtney Roche (02) 8877 8701 or firstname.lastname@example.org
Rachele Sinclair (02) 8877 8736 or email@example.com
HPG (Healthcare Professionals Group)