Blend of customer insights, strategy & commercial execution
Collaborative, high energy team
About the Company
Our client is an established, global healthcare organisation with a significant presence across the Australian and New Zealand markets.
With recent wins across major healthcare customers and networks, the business is entering an exciting period of growth and evolving how it engages with its most important strategic accounts.
As part of this strategy, they are creating a more targeted, account-led approach to marketing; getting closer to customers, understanding what genuinely drives their decisions and translating those insights into meaningful commercial activity.
The Opportunity
This isn't broad-based marketing. It's marketing built around the customer.
As the Portfolio Manager, you'll get inside some of the organisation's most important hospital healthcare accounts and understand what really makes them tick.
What are their challenges? Where are the unmet needs? Who influences decisions? What matters to individual stakeholders? And where are the opportunities to deepen the relationship and grow share of wallet?
You'll take those insights and build tailored, customer focused marketing plans, messaging and initiatives that address the priorities of individual hospital account rather than taking a ‘one-size-fits-all’, traditional Product Management approach.
You will devise & deploy impactful campaigns & initiatives that enhance stakeholder relationships, support clinical adoption and drive market share growth.
Just as importantly, you'll become a strong voice of the customer internally; bringing customer intelligence back into the business and helping influence commercial priorities, demand planning and account strategies.
Key responsibilities include:
Develop impactful marketing plans for priority strategic accounts
Build a deep understanding of customer needs, challenges & buying drivers
Map & understand key stakeholders and decision-making priorities
Identify opportunities to increase account penetration and share of wallet
Translate customer insight into actionable commercial initiatives
Bring customer and market intelligence back into the wider business
Support forecasting processes
Partner closely with Sales, Clinical, Operations & Supply Chain
Measure activity and adjust or scale initiatives based on results
Skills & Experience
We're looking for a commercially minded marketer who is naturally curious about customers and wants to understand why they buy, what clinical support they need and what influences their buying behaviours.
You'll ideally bring:
Product management experience across Medical technology/Devices portfolios
Previous portfolio responsibility adv.
Account Management sales experience advantageous
Proven ability to translate customer insight into targeted marketing activity
Experience across ANZ Public & Private Healthcare systems essential
Ability to develop and execute account-based marketing plans
Commercial & financial aptitude
Track record of collaborating tightly with internal stakeholders
Proven ability to take ownership of an initiative and run with it
Strong strategic thinking combined with the willingness to execute
Motivated, collaborative & coachable working style
How to Apply Click apply or contact Marion Ludeking, Divisional Manager on mludeking@hpgconnect.com for further information.
About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
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