Patient Services Manager

About the company

Our client is a leading global pharmaceuticals company with a highly regarded name in industry. They are an innovative company and a market leader, translating breakthroughs in research to real life outcomes for patients. They are investing resources to build and strengthen their growing portfolio within oncology.

About the opportunity

As a Patient Services Manager, you will be responsible for focusing on the patient journey, improving patient engagement and patient advocacy. This is an important role within the organisation that has high visibility where there is lots of engagement and collaboration. This is a full time, permanent role, based in Sydney with flexible working options available.

Duties

• Work closely with the Patient Services Team, assessing the patient journey and mapping out processes and strategies that will make a difference to both patients and healthcare professionals.
• Work cross functionally and collaboratively with brand teams
• Identify ways to improve patient engagement
• Look at diagnosis and treatment plans and see where there are gaps for support
• Working on specific support programs, ensuring the right processes and governance protocols are maintained

Skills and Experience

• Bachelor's degree in, Science, Business, Nursing, or a related discipline.
• Clinical experience - desirable
• Marketing or Medical experience - understand brand and relationships involved
• Experience managing vendors, agencies, 3rd parties
• Programme coordinator experience - desirable
• Digital innovation experience - desirable
• Team player, able to work collaboratively and cross functionally with other areas of the business

Culture

You will be working within a collaborative team which fosters internal career progression and professional development. You will join a company who are heading in the direction of being global market leaders in their space and who considers Australia the feeding ground where things happen first. In a highly visible role, you have the opportunity to make your mark and truly own your work.

How to Apply

Click apply or contact Karen Forgie, Specialist Manager on 0399387105, or by email, kforgie@hpgconnect.com