Customer Service Representative
- Warriewood
- Salary:$60000 - $70000 per annum
- Salary$60000 - $70000 per annum
- LocationWarriewood
- Job type Full Time
- DisciplineCustomer Service
- ReferenceBH-43860
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Customer Service Representative
Job description
Benefits
Join a well established healthcare organisation with a national presence, supplying specialised healthcare and pharmaceutical products across Australia. Renowned for delivering exceptional customer service and maintaining high compliance standards, the business partners with hospitals, pharmacies and healthcare professionals to improve patient outcomes.
About the Opportunity
This is a fantastic opportunity for a customer-focused professional to join a close-knit Customer Service team based in Warriewood. Reporting to the Customer Service Manager, you'll be responsible for processing customer orders, responding to enquiries, preparing quotes and ensuring customers receive accurate, timely service. You'll work closely with Warehouse, Finance, Quality and Sales teams while developing strong product knowledge in a highly regulated healthcare environment. This role is ideal for someone who enjoys learning new systems, thrives on accuracy and is looking to build a long-term career with genuine progression opportunities.
Duties
Supportive, collaborative and focused on developing people for long-term careers.
How to Apply
Click apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion.
- Stable Monday to Friday role with supportive onboarding
- Genuine career growth within the healthcare industry
- Friendly, collaborative and team focused environment
- Learn specialised products in a growing market
- Modern office with long term career opportunities
Join a well established healthcare organisation with a national presence, supplying specialised healthcare and pharmaceutical products across Australia. Renowned for delivering exceptional customer service and maintaining high compliance standards, the business partners with hospitals, pharmacies and healthcare professionals to improve patient outcomes.
About the Opportunity
This is a fantastic opportunity for a customer-focused professional to join a close-knit Customer Service team based in Warriewood. Reporting to the Customer Service Manager, you'll be responsible for processing customer orders, responding to enquiries, preparing quotes and ensuring customers receive accurate, timely service. You'll work closely with Warehouse, Finance, Quality and Sales teams while developing strong product knowledge in a highly regulated healthcare environment. This role is ideal for someone who enjoys learning new systems, thrives on accuracy and is looking to build a long-term career with genuine progression opportunities.
Duties
- Process customer orders accurately and efficiently
- Respond to phone and email enquiries
- Prepare product quotes for customers
- Resolve order, delivery and account enquiries
- Liaise with Warehouse, Finance and Quality teams
- Maintain accurate customer records and documentation
- Support the sales team with customer requests
- Ensure compliance with company procedures and industry regulations
- Assist with reporting and administrative tasks
- Deliver exceptional customer service every day
- Customer service experience
- Strong computer skills
- Excellent communication skills
- High attention to detail
Supportive, collaborative and focused on developing people for long-term careers.
How to Apply
Click apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion.