Customer Service Representative
- Lane Cove
- Salary:$70000 - $80000 per annum
- Salary$70000 - $80000 per annum
- LocationLane Cove
- Job type Full Time
- DisciplineCustomer Service
- ReferenceBH-43736
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Customer Service Representative
Job description
Benefits
Our client is a well-established organisation within the healthcare sector, supplying specialised products and services to hospitals and healthcare professionals across Australia. Known for their commitment to quality, customer service and operational excellence, they have built a strong reputation as a trusted partner within their industry. With continued growth, they are seeking a Customer Service Representative to join their collaborative operations team.
About the Opportunity
An exciting opportunity exists for an organised and customer-focused Customer Service Representative to join a busy operations team based in Lane Cove.
Reporting to the Customer Service Team Leader, you'll play a key role in ensuring customers receive exceptional service by processing orders, coordinating hospital case requirements and responding to customer enquiries. Working closely with the sales and warehouse teams, you'll help ensure products are delivered accurately and on time while maintaining high levels of customer satisfaction in a fast-paced environment.
Following your initial training, you'll have the opportunity to enjoy a hybrid working arrangement, offering flexibility while remaining connected to a supportive team.
Duties
How to Apply Click Apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion.
- Circa $75,000 + Super (depending on experience)
- Hybrid working available after training
- Convenient Lane Cove location
- Join a well-established healthcare organisation
- Supportive and collaborative team culture
- Stable role with long-term career opportunities
Our client is a well-established organisation within the healthcare sector, supplying specialised products and services to hospitals and healthcare professionals across Australia. Known for their commitment to quality, customer service and operational excellence, they have built a strong reputation as a trusted partner within their industry. With continued growth, they are seeking a Customer Service Representative to join their collaborative operations team.
About the Opportunity
An exciting opportunity exists for an organised and customer-focused Customer Service Representative to join a busy operations team based in Lane Cove.
Reporting to the Customer Service Team Leader, you'll play a key role in ensuring customers receive exceptional service by processing orders, coordinating hospital case requirements and responding to customer enquiries. Working closely with the sales and warehouse teams, you'll help ensure products are delivered accurately and on time while maintaining high levels of customer satisfaction in a fast-paced environment.
Following your initial training, you'll have the opportunity to enjoy a hybrid working arrangement, offering flexibility while remaining connected to a supportive team.
Duties
- Process customer orders accurately
- Coordinate hospital case bookings
- Respond to phone and email enquiries
- Liaise with sales and warehouse teams
- Maintain accurate customer records
- Process invoices and documentation
- Prioritise multiple customer requests
- Provide general administrative support
- Order processing experience with SAP, Oracle, JD Edwards or simialr ERP is required
- Healthcare industry preferred
- Microsoft Office proficiency
- High attention to detail
How to Apply Click Apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion.