Benefits

• 6 - 12 month contract - potential for extension
• Paying circa $40 per hour + Super  
• Located in Macquarie Park 2113
• Medical device industry

 
About the company
Our client is part of a global leader in medical devices. Boasting an innovative, open and collaborative working environment.
 
About the opportunity
Our client is currently seeking a Customer Service Representative with experience. Assist the customer service team processing orders and maintain relationships. The role has potential to be extended. The established team consists of 3 Customer Service Representatives, a friendly and vibrant team. Due to a system upgrade the contract role will be supporting the team whilst going through the transition to SAP.
 
 
Duties

• Responding to inbound customer enquiries in a timely and efficient manner;
• Accurate, high volume order processing of customer orders SAP
• Managing and resolving customer complaints, escalating when necessary;
• Management of email orders and inbox;
• Liaising with internal and external stakeholders to ensure order processes have been followed;
• Handle any customer issues or complaints that may arise;

 
 
Skills and Experience

• SAP experience and knowledge is required
• Excel skilled
• Strong communication skills
• Computer literate with experience with ERP systems
• Fast and accurate data entry
• Ability to multi task and manage workload

 
Culture
If working for a company that is passionate about helping better the lives of their patients, this is the company for you. You will be a part of a strong team, with an open and collaborative culture.
 
 
How to Apply
Click apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion.

About Healthcare Professionals Group
 
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
 

• Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;
• Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs;
• Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;
• Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.