Customer Service Representative

Benefits

• Supportive and inclusive environment  
• On-site barrista, wellness centre and team gatherings 
• $60,000 + Super  

 
About the company   
Our client is a well renowned rapidly growing Australian healthcare logistics organisation. They strive to deliver exceptional service to their customers through innovative and forward-thinking methods. Join their dynamic and passionate team in their new Sydney CBD 2000 location. 
 
About the opportunity   
In your new Customer Service role, you will become an important piece of a strong, motivated, and driven customer service team. Reporting to the Customer Service Manager, you will have excellent communication and attention to detail skills, processing orders via email and phone. Liaising with medical professionals to provide delivery information in a high volume and deadline driven environment. 
 
Duties    

• Answering queries via phone and email 
• Data entry and processing orders 
• Quoting orders 
• Liaise with hospitals and distribution centres across Australia to track orders 
• Ensure complaints are resolved quickly and expertly, and escalated when required 
• Skills and Experience  
• Previous experience dealing directly with customer enquiries    
• Clear and concise communication skills    
• Strong work ethic   
• Attention to detail and multi-tasking ability 
• Ability to prioritise tasks  
• Proficient computer skills 

 
Culture   
Fantastic, engaging, friendly and hardworking team, with minimal turnover in staff. Ongoing opportunities for growth and progression. 
 
How to Apply   
Click apply or contact Jane Nichols, Divisional Manager on 02  8877 8714  for a confidential discussion. 
 
About us 
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com