Customer Service Representative

Benefits

• Contract role until end of July with immediate start
• Macquarie Park location 2113 - once trained in role potential to work from home and office
• Parking onsite
• Paying $32 per hour - immediate start

About the company

Our client is a Global Medical Device company with a forward thinking and service driven culture. Work with innovative products and services that meet the needs of healthcare providers and patients across Vascular and Urology.

About the opportunity

In an environment, with fast turn around, you will be processing orders to provide medical devices to hospitals and wholesalers. You will be responsible for receiving, processing and recording customer orders. Low call volume environment, high customer service skills are required to deal with customer inquiries and problems.

Duties

Your daily duties would include:

• Data entry and processing order
• Maintaining relationships with customers, conducting outbound calls to doctors and hospitals in regards to stock

Skills and Experience

• At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry - call centre experience is also considered
• Strong communication skills
• Computer literate with experience with ERP systems
• Fast and accurate data entry
• Ability to multi task and manage workload

Culture

This company is an employer of choice, known for their progressive incentives and traditional values. With a team of committed industry experts this company provides stability and an ethical culture enjoyed by the global team.